FAQs

Why should I buy from Supreme Fillers?

We ship genuine, brand name products at industry-low prices. Unlike many of our competitors, our products ship from the United states, which means fast shipping, tracked packages and top-notch customer service.

What is the expiry of the products?

All products shipped by Supreme Fillers carry a minimum of 12 months remaining shelf life. In the event of an exception, we will advise you before your order ships.

How can you sell the products so cheap?

We have been in the business for several years and have many clinics as customers. We buy big volumes both from manufacturers and distributors and we can therefore sell the products at extremely competitive prices.

Are the products offered on your website genuine? How do I know that they are?

All products offered by Supreme Fillers are genuine, original items. Each product shipped comes in original manufacturer’s packaging, unadulterated and sealed with the following information displayed on the side:

  • Lot number
  • Date of manufacture
  • Expiry date

Do I need a license to buy from you?

Yes. We only sell to individual’s licensed to inject dermal fillers You will need to provide us with a copy of a medical license before your order can ship. You can contact us about exact licensing requirements before proceeding with the order.

What if there is a product I am interested in, but is not listed on your site?

Please contact our customer service team. We are more than happy to check the availability of the requested product for you.

What are the customer service hours of operation?

Hours of operation for live representatives are as follows: Monday-Friday 9AM-5PM PT.

After hours, please email us at [email protected] and we will get back to you by the next business day

Can I order if I am outside of the US?

No, at this time we cannot ship to customers outside of the United States.

What if another company has a cheaper price?

We work hard to guarantee you the lowest prices. In the case you find a cheaper price, call or write and the absolute best will be done to beat or meet it.

What method of payments are acceptable?

We accept Visa, Mastercard and American Express

Do you provide any payment terms (e.g. 30-day term)?

In order to ensure we provide our customers with the best possible prices; we do not provide payment terms.

Is there a minimum quantity that I must order?

There is no minimum order.

How does shipping work?

Ground shipping is FREE on your first order. After that, shipping fees are as follows:

  • Overnight AM (before 10:30AM) – 50$
  • Overnight (Next Day) – $45
  • 2-Day Air – $25
  • Ground (3-4 Days) – $15

PLEASE NOTE: ORDERS MUST BE IN BY 12:00 PM PT to qualify for selected shipping method

How can I track my order?

The  day as we ship your order, you will receive a tracking number enabling you to follow your consignment online from departure of our warehouse till arrival at your desired destination.

Can I return or exchange an item?

Yes, you can return within 8 working days, as long as the reason falls under one of the following conditions: The product contains manufacturing defects, the product was damaged upon arrival or the wrong product was delivered.

Please contact our customer service before returning the products. You can call us at (323) 285-1832.